If you want to run a restaurant and be like every other restaurant, go for it. If you want to build a brand, stay with us.
This is a powerful episode of the Restaurant Rockstars Podcast. It’s different and a bit unconventional, but stay tuned to learn how to dominate your competition by becoming “notorious” in your marketplace. You do this through great customer service.
I’m speaking with Mark Quinn & Mark Kinsley of “Dos Marcos”. They run mattress companies; but the truth is, they are really customer service gurus. In fact, they wrote a book about it! It’s called “Come Back to Bed… Attract More Foot Traffic and Make People Fall in Love with your Store”!
Listen as they dish on:
- Either Creating a Culture, or Tolerating It!
- The Emotion in your Business, you either have it or you don’t
- Why customer’s life transitions are opportunities for transformations
- Stories of your restaurant that light up Social Media and Online Reviews
- How to create a category where your restaurant can be 1st
After hearing this episode, you’ll find yourself asking “Am I in the “Memory Making” business?
Don’t miss a single minute.
Now go out there and Rock Your Restaurant!
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