Viewing entries tagged
restaurant training

Theatre Of The Mind - The Art Of Suggesting And Selling

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Theatre Of The Mind - The Art Of Suggesting And Selling

Your restaurant’s patrons appreciate inside knowledge, personal recommendations, and glowing descriptions. By training your service team to creatively use ‘Theatre of the mind’, you’ll soon be watching your customers smile, the cash register ring and online reviews bring in new and repeat business. Now, that’s a true competitive advantage.

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Choosing the Right Items for Your Menu

Struggling with how to develop a well-planned menu for your restaurant business? Read on to learn more and don’t forget to shop Restaurant Rockstars now!

Are Your Customers Peeved?

Are Your Customers Peeved?

When I ran restaurants, I approached service from the customers point of view.  That is at least twice a week, I was a customer in my own restaurant.   Doing so gives you a really good understanding of what I call the “3 Most Important Attributes of any Successful Restaurant… Food, Service & Ambiance”

3 Key Training Points for Your Wait Staff

3 Key Training Points for Your Wait Staff

Opening a restaurant? Check out the three most important areas of server training and contact Restaurant Rockstars today to learn more about our services!

THE TRUE COST OF TRAINING

THE TRUE COST OF TRAINING

As restauranteurs we’re “In It to Win It” aren’t we?,  Working 6 or 7 days per week, two to three meals per day… putting out fires, working on product quality, making sure our restaurants and menus are inviting and so on…  It’s a daily challenge and we all know all too well the failure rate of restaurants in the first 5 years.