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Top Server Mistakes

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Top Server Mistakes

These are some of my biggest pet peeves... 

I visit restaurants across the USA and around the globe, 9 times out of 10, the servers I get are making serious mistakes…mistakes that cost restaurants money and customers!

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Train Your Servers to be Entertainers – Staff Tips with Roger Beaudoin

Train Your Servers to be Entertainers – Staff Tips with Roger Beaudoin

I have always believed that great service is about taking the guests on a magical journey of everything the restaurant is about. Because let’s face it, guests are often first time visitors to restaurants and they don’t know what they’re going to enjoy or what’s exiting about the restaurant.

It’s really up to the entire service team – not just the wait staff, but also the host, the busser and the bartender. Every part of the service experience should be delivered by a choreographed team.

Learn how to turn $100 into $1000 on Restaurant Ninjas

Learn how to turn $100 into $1000 on Restaurant Ninjas

Take a listen to this episode of RESTAURANT NINJAS:

  • "Roger fell into the restaurant business"

  • "SalesStars is a turnkey online program to train your front-of-the-house team!"

  • "Roger Beaudoin hires for his restaurants based on personality, approach and attitude."

  • "Roger Beaudoin and I talk about the "Flash of Lightning" on today's Restaurant Ninjas podcast!"

  • "Learn how to turn $100 into $1000 on today's Restaurant Ninjas!"

LISTEN NOW

Train your staff to SELL not just serve

Train your staff to SELL not just serve

In the May issue of Restaurant Hospitality, Roger teaches you how to train your staff to SELL not just serve.  There are superstar servers in just about every restaurant. You know who they are. They’re personable, attentive, love meeting the public and make great money for themselves and your business. 

How To Get An "A" Game From Your "A" Team

How To Get An "A" Game From Your "A" Team

Roger is featured in the March issue of Restaurant Hospitality Magazine with his article: How to get an "A" game from your "A" team.  From one restaurant owner to another, let’s talk staff … specifically, your front of house.

Training your staff to be their own BRAND

Training your staff to be their own BRAND

In this interview with Restaurant Unstoppable you will learn about:

  • Success and Failures in running restaurants
  • Training your staff to be their own BRAND
  • Fresh ideas and perspectives in the restaurant industry
  • Restaurant Resources and tools
  • What it takes to be successful
  • Challenges in the restaurant industry
  • Marketing Resources