Many restaurateurs HATE the numbers… some even avoid their finances completely, but I’m going to show you why this is a dangerous game. If your restaurant has a slow night or two a week, you have 3 choices…
Many restaurants waste thousands of $$ on the shotgun approach of traditional marketing. Listen as Bar/Restaurant expert Nick Fosberg explains how persuasive lead-generating marketing can zero in on your most qualified new customers and keep them with a sniper approach.
I get it – your restaurant has so many moving pieces, do you need another? YES! I’m talking about simplifying your business and your life so you run it and not the other way around. You’re probably already paying for multiple functions that you don’t have time for or can’t do yourself… but what if you had one system that ran your restaurant… inventory, cost controls, labor & scheduling, invoices.. a complete back of house solution that’s simple to use and works with your POS system? And, if you have more than one location, combines and compares all this information from multiple restaurants at the touch of a button…
Listen as I speak with John Moody from Restaurant365 as he takes us through one stop to solve all your restaurant management functions in one simple solution.
Every impression and detail in your restaurant impacts the guest experience and is lasting. Above all, you want your customer to be comfortable and let’s face it, you probably have wobbly tables in your restaurant. If your servers are anything like mine were, they probably place coasters or folded napkins under the table base for a quick fix. This is not only unsightly to the guest, but an annoyance. Well, at last there’s a solution to this frustrating problem.
Two important things to remember running restaurants: if you don’t stay ahead of your competition, you’ll get run over AND you can’t have too many profit centers.
You’re in the thick of your restaurant… I get It! So many details, so much to worry about…Staffing, Service, Marketing, Food… the all-important Cost Controls – but how do you keep your staff and customers happy? Here’s your answer. Know that “systems” are the key to freeing your time and your success… you have a system if you can leave your business for a week, a month or more and when you return, your restaurant is just as successful… This takes a simple mindset shift. Decide now to take a step back, shift your management approach and set some new priorities. Take an hour each week to work “ON” your business so you decide how or if you work “IN” your business later.
For a small yearly investment, your State Restaurant Association can save you thousands through their influence and buying power with industry suppliers, not to mention their muscle at the Statehouse defending your restaurant from negative legislation. Have a roadblock or challenge in your restaurant, call your state association and I’m confident they can answer immediately or point you in the right direction.
Listen to my latest interview with the Chief Executive of the New Mexico Restaurant Association for her unique perspective on this industry.
You have one chance to make a positive impression in your restaurant and make no mistake, impressions are lasting. Train your staff to NOTICE what the guest sees, feels & experiences in your restaurant and empower them to FIX what’s broke!
– There are 12 “Key-Guest Contact Points” in every restaurant, from the parking lot, throughout your common areas to the all-important “Thank You’s & Welcome Back”
Eric Cacciatore is the personality behind the wildly popular “Restaurant Unstoppable” Podcast. By hosting influential chefs, restaurateurs and industry leaders, Eric is sharing the incredible experience and knowledge base of these leaders, while educating himself in all he needs to know to someday open his own restaurant. What a brilliant approach to getting into this business.
As owners and managers, we all get to sample the menu, but how often do you sit down as a customer? There’s no better way to build your brand, manage your team and elevate the guest experience. Take a seat in your dining room to see, feel and experience what the guest does.