In this episode of the Restaurant RockStars Podcast, I’m speaking with Mr. Greg Plester from Core Hospitality. We’re going to dive deep on the true meaning of Hospitality and great service. We’ll start with what makes a fantastic dining experience, the importance of daily staff training and the characteristics of a great General Manager.
Forget about the usual accounting formula of Sales – Expenses = Profit. Instead, listen to this episode of the Restaurant RockStars Podcast. I’m speaking with a restaurant professional that also happens to be a “Profit First Certified Master”. Kasey Anton will show us how you can actually increase your profit, grow your business and smile all the way to the bank.
I just bought a restaurant that uses the CAKE POS system. In this episode of the Restaurant RockStars Podcast, I’m speaking with Chip O’Connell, the Director of Customer Success for CAKE by Sysco. We’ll be talking about the ins and outs of the system, easy training with CAKE University, 24/7 support, online ordering and CAKE’s “Guest Manager” feature which increases guest counts. Folks, this is how to run a restaurant and how to increase restaurant sales.
In this week’s episode of the Restaurant RockStars Podcast, I’m speaking with Ms. Amy Saltzman, Director of Pro-Start at the National Restaurant Association Educational Foundation. Amy tells us how today’s generation is defining their own career paths with “new collar” jobs – those positions that require specialized education and skill but not necessarily a four-year degree. Pro-Start trains students in both the culinary and management sides of the business. The program teaches them life skills – responsibility, teamwork, time management and professionalism.
In today’s episode of the Restaurant RockStars Podcast, We’re going to show you how you can increase restaurant sales using your WiFi connection. My guest is Mr. Steve Fletcher from WiFi Technology Solutions. He’s going to show us strategies to increase sales in restaurants and how sending 100 text messages can actually bring in 30 customers to your restaurant.
When I ran restaurants, my attorney was invaluable for so many unexpected issues saving me time, money and headaches. You never know when something seemingly innocent turns into a big problem. I’m also a huge believer in creating and sustaining an unstoppable “Brand”, not just running a restaurant. Today on the Restaurant RockStars Podcast, I’m speaking with Abe Cohn, a NYC attorney who specializes in Intellectual Property, Trademark & Brand Protection for restaurants.
I was blown away this week speaking with Reed Allen Slobusky – he’s the consummate impresario restaurateur. Passion drives this business, but so does marketing genius, financial acumen and a finger on the pulse of what diner’s want in a restaurant. Listen to this episode of the Restaurant RockStars Podcast, get creative and follow Reed’s lead on this. If you have one location or many locations, build and run a “BRAND”. Its truly how to open a restaurant, how to run a restaurant and how to increase restaurant business.
The biggest restaurant challenge today is finding and keeping a great staff! Doesn’t matter where you live or run your restaurant, unemployment is at record lows. In this episode of the Restaurant Rockstars Podcast, we explore an innovative way of recruiting. I’m speaking with last year’s Gubernatorial candidate from Maine, who now heads up the “Workforce Development Committee” for Hospitality Maine. I’m on this committee so I’ve had a first hand look and front row seat for a new program that finds, recruits and apprentices staff for restaurants and lodging properties.
Fact is 82% of the Dining Public Order Out! If your restaurant isn’t taking online orders, you’re missing lots of sales and potential profit. I have always believed that you can’t have too many profit centers in your restaurant and this one is a must have. Problem is many systems require you to have multiple tablets from each of the delivery platforms to receive orders. Talk about a nightmare. How could your staff possibly keep it all straight without messing up orders, not to mention the wasted food, lost profits, clutter and storage issues. That’s just crazy. But today, I’m talking with an industry veteran who’s disrupting the old way with an innovative online ordering solution!
Does your operation have a “Plan B”? A backup when the unexpected occurs? Most of the time this happens in the kitchen. You just got notice from your chef that they’re moving on to your competitor. Your customers love your food and now the person responsible for making it all happen just gave you two weeks. Are you feeling the heat? Well no worries. Today I’m talking with Mr. Daryle Degan, a charming Scot who noticed both an increase in demand from restaurants to find quality staff and the struggles candidates faced when navigating their way to the perfect job.