Opportunity is upon you and it starts now…there’s a ton of business coming your way! Starting in just two under two weeks and right through the holidays! Listen up as I’m giving you 5 Big Ideas and even a bonus that you can execute right now… Don’t leave opportunity (and CASH) on the table!
Give a listen to today’s episode as I offer a proven way to Fight Fire with Fire when staffing your restaurants. Stop hiring warm bodies and anyone with a pulse. This only leads to hiring the wrong people who will kill morale and turn off your customers! Know that you can build your own restaurant “Dream-Team” and I can show you how.
Join Thea and I as we rave AND rant about our experiences at 3 different restaurants in Portland, Maine… the differences are that dramatic! I won’t give away the key-learnings here, you’ll have to listen to find out…
The Greatest Rock N Roll band actually has a lesson for the restaurant game and you’ll have to listen to this episode to find out what it is. But first lets change your way of thinking and possibly your approach to service. This is a powerful episode with lots of actionable take-aways!
From the moment, a customer walks in your door they get an immediate feeling that speaks volumes about your concept or theme. What does the vibe say about your your place and does it bring the customer back again and again? Today I’m talking with one of the countries hottest design firms.
If your restaurant doesn’t deliver, you’’re missing out on a hassle-free new source of sales and with today’s technology, without the high cost or the risk of doing it yourself. I’m a huge believer in multiple profit centers in any restaurant or hospitality enterprise and here’s one you’ve gotta check out!
Know this…“paramount” service is everything in your restaurant. Deliver anything less and your customers will talk… Immediately, their experience at your place is all over social media and online review platforms. You can lose your good reputation and customers at your restaurant’s peril. Take a listen to my recent experience….
Give today’s episode a listen as I’m speaking with Ben Gaddis, the President of one of the world’s Top innovation agencies counting some of the world’s most powerful brands as clients. We’ll talk digital marketing, online ordering, delivery, leading-edge loyalty programs and much more that shape and grow the all-important relationship between your operation and your customer.
Restaurants are fickle! Some are wildly successful for a variety of reasons. Others fail miserably in a short period of time for different reasons. It all comes down to 3 things – 3 powerful ideas I call the Foundational Fundamentals. Follow these 3 and the competition will eat your dust!
Well once again, I’m on the road driving cross-country. I had a chance to eat out several times a day in a wide variety of places. So today, I’m telling you about two dining experiences that really stood out for different reasons. I hope it helps you take a fresh look at your restaurant or hospitality enterprise, and give you some food for thought.