Episode #65 How To Absolutely Dominate The Competition!

Listen to today’s episode as we cover cost cutting, sales building, guerrilla marketing and service-smashing customer loyalty programs.  This podcast is loaded with ideas to Maximize profit and gain what I call a “Secret Weapon” in this business and if you want to take this Action further, we’ve got a deal for you – Stay Tuned!

Episode #63 The Heart & Soul of a Restaurateur

You know this business is all about passion… the blood, sweat, tears and hard knocks that define a triumphant restaurateur. Listen as Chris tells his story of the obstacles he faced to establish his now busy Cafe, the steps he’s taking to “systemize” his operation and how dreams still come true everyday in the restaurant business.

Episode #62 Would Your Restaurant Win an Oscar?

When your doors open for business each day, its like the curtain going up and suddenly its “Showtime”!  Think of your staff not as hosts, bussers, bartenders and servers, but as actors and actresses on stage ready to delight the customer not just with the products you sell, but the service you provide.  Delivering amazing dining experiences with consistency and flair is the key to a long sustainable business that prints money.

Episode #52 This Chain Has it Dialed & Your Restaurant Can Too!

I’ve always believed there are 3 very important elements to any successful restaurant – Food, Service & Ambiance and to really get the buzz going for your place, you’ve got to nail all three.

I happened to visit a well-known major chain restaurant recently and the experience really knocked my socks off and my kids were pretty impressed too.  They wanted to take our server home with them, but I’ll get to that.

Episode #47 This FREE Restaurant App Is A Game Changer

Drop whatever you’re doing and get this Free Restaurant App now… 

Running a restaurant is the most challenging business I know.. so many details, so many hours… hard to stay organized until Now!    

You know I’m all about systems and efficiency to run a super profitable restaurant – so listen up.  In today’s podcast I speak with Konstantin Zvereff from a company called BlueCart.   The BlueCart platform is a one-stop shop for everything you buy from food, to alcohol, even dry goods all with just One Click.

Episode #44 Part 1 – Burning Questions From Restaurant Owners with Jaime Oikle of Running Restaurants

When you’re in the absolute thick of running your restaurant, you need answers like yesterday… Answers that will help you solve critical problems and significantly improve your operation.

So, I was super excited when my friend and industry collaborator Jaime Oikle of www.runningrestaurants.com suggested that we ask our listeners for their most challenging questions.  

Episode #43 TOP TIP – Why Fast Food and Full-Serve Restaurants Don’t Mix

When you eat out in other restaurants, if you’re anything like me you critique the operation – from food to service and ambiance…  Funny how we can have a critical eye and think “I can do it better”! But in your own restaurant, do you regularly look at the thousands of details – essentially seeing what the guest sees?  If not, you might have a fast-food approach… get them in , get them out and present the check!