Episode #30 The Real Scoop on your State Restaurant Association

For a small yearly investment, your State Restaurant Association can save you thousands through their influence and buying power with industry suppliers, not to mention their muscle at the Statehouse defending your restaurant from negative legislation.  Have a roadblock or challenge in your restaurant, call your state association and I’m confident they can answer immediately or point you in the right direction.

Listen to my latest interview with the Chief Executive of the New Mexico Restaurant Association for her unique perspective on this industry.

Episode #29 If Your Staff Doesn’t Notice, Your Guests Will!

You have one chance to make a positive impression in your restaurant and make no mistake, impressions are lasting.  Train your staff to NOTICE what the guest sees, feels & experiences in your restaurant and empower them to FIX what’s broke!

 

– There are 12 “Key-Guest Contact Points” in every restaurant, from the parking lot, throughout your common areas to the all-important “Thank You’s & Welcome Back”

Episode #28 Eric Cacciatore of Restaurant Unstoppable – Why I Surround Myself With Industry Leaders

Eric Cacciatore is the personality behind the wildly popular “Restaurant Unstoppable” Podcast.  By hosting influential chefs, restaurateurs and industry leaders, Eric is sharing the incredible experience and knowledge base of these leaders, while educating himself in all he needs to know to someday open his own restaurant.  What a brilliant approach to getting into this business.

Episode #24 How To Launch A Hot New Concept With Brett Payne Of Classic Rock Coffee

Classic Rock Coffee is a franchise on fire right now as it expands around the world.  This way cool concept marries coffee & food with classic Rock N Roll… its like the Hard Rock Cafe of Coffee!

Listen as I speak with Brett Payne from Classic Rock Coffee as he describes his challenges in growing a global franchise, what’s cool about the coffee and where they go from here.