There is nothing more powerful than a consistent and effective pre-shift meeting. Follow the lead of professional sports teams. They have pregame meetings, concluding with a big huddle and cheer! This is the ideal time to 1) ensure your entire staff is on their A game 2) that everyone knows the game plan and 3) that the entire staff head onto the floor with excitement!
In Today’s episode I’m talking with Chad from Swipely about the impact of using RESTAURANT INTELLIGENCE to build your business & brand! Giving your restaurant a distinctive edge by harnessing the power of the incredibly useful data available at your fingertips. Intelligence drives loyalty!
When it comes to BRANDING and CUSTOMER SERVICE, some businesses just GET IT! Don’t be afraid to look outside of the restaurant industry for inspiration and ideas!
Restaurateurs and Managers: Turnover is a huge problem in the restaurant business, costing your operation time, money and the frustration of staff forced to pick up the slack. I have a solution and you simply MUST tune in to my latest podcast. Get Your FREE Managers’s Success Kit – Click Here
Hey There Rockstars…
My latest Riff is all about the importance of consistency provided by your restaurant service team whether in the dining room or bar, no matter your price point. Listen as I share a recent story of fantastic food overshadowed by inconsistent service.
Listen to my latest Riff all about the challenges of leasing your space and WHY you should be working towards owning your property.
Listen as Roger tells of a great meal tainted by lackadaisical service in this Denver restaurant.
To continually improve SALES STARS and ensure that it is results driven, cost-effective and easy to implement, I’d like your FEEDBACK.
Roger shares with you the power of making sure your restaurant is Kid Friendly. Why?Because kids often decide where the family eats out…Learn easily actionable ideas to make your restaurant the FUN place for families and a source of new profits for your operation.
Our ROCK YOUR RESTAURANT Financial SYSTEM is here… Listen to Roger’s school of hard knocks journey to financial success as he teaches you how to increase profits, cut costs and run a more efficient restaurant.