Covid-19 has turned all of us upside down, but it’s also been a huge opportunity. Many of you are trained chefs and culinarians. Possibly you’ve lost your cooking gig, or your hours have been reduced and you need a new opportunity. What to do? Listen to this episode of the Restaurant RockStars Podcast. I’m speaking with Chef Donna G, Founder of the Personal Chef Network.
After all the blood, sweat and tears building a restaurant and brand; Covid hit and much like the rest of us, he was forced to shut down his restaurant. It made little sense to re-open during this crisis when margins pre-Covid were stretched to the thin limit. Preux & Proper has a bright future someday down the road, but for now as any dynamic entrepreneur would do, Joshua has re-invented himself and his business.
In this episode of the Restaurant RockStars Podcast, I’m speaking with Robbert Bregman from TableDuck, a company that has figured out how your customers can order from you from anywhere safely via Messenger Apps like “FB Messenger” or “What’s App”? Lots of people communicate with their friends and family all the time using Messengers, so why not with your restaurant.
Imagine learning the secrets of success from some of the world’s most recognized and powerful brands and then applying them to your business. You can! In this episode of the Restaurant RockStars Podcast, I speak with Jill Raff of the Jill Raff Group. Jill brands herself as a “Customer Experience Strategist” and we dive deep into the true meaning of hospitality and paramount customer service.
In this episode of the Restaurant RockStars Podcast, I’m speaking with my good friend and fellow industry Pro, Jaime Oikle of Running Restaurants. Jaime had this idea to talk about what we can do now to not only survive, but put our business in the best position to really come out of this crisis and succeed big. Now’s the time to continue taking action. Now’s the time to strategize, plan, execute! Its all about the following simple systems to control your business and your future
The Paycheck Protection Program has worked for some and not for others. In this episode of the Restaurant RockStars podcast, I’m speaking with Matthew Patrick, Principal of Patrick & Associates, a CPA firm specializing in the Paycheck Protection Program and Economic Injury Disaster Loans. We’re going to cover all the ins and outs of these programs, and most important how to maximize or get complete forgiveness for your PPP!
One of the coolest things we talk about is what Matt calls creating an “Emotional Connection” with the customer. Building that powerful loyalty is like money in the bank. Think of what the lifetime value of each customer is really worth if they become raving fans of your business and suddenly come in more often. We’re going to talk about social media strategy, what to communicate, how often to communicate and special offers that bring in the crowds.
This episode of the Restaurant RockStars Podcast is all about an initiative to help those industry workers most affected. I’m speaking with Sean Weissbart, a NYC attorney specializing in setting up tax-exempt non profit organizations who has teamed with Danny Meyer of Union Square Hospitality Group, Daniel Boulud and Thomas Keller to create a 501 (3C) company raising funds for those in our business who need it most – our front line employees.
The new normal is contactless ordering & payment. If you have pivoted or are ready to pivot your business model to take out, curbside pickup and delivery, here’s a solution. Think of it this way… waiting customers cost your restaurant money, mixed up orders costs you money, bad reviews cost money. It’s all about hospitality, convenience and safety.
The Government has all but shut us down, and returning to days of normal is still out of sight for most of us. We’re scrambling for a new plan and that plan keeps shifting day by day. What to do next? In this episode of the Restaurant RockStars Podcast I speak with George Deeb of Restaurant Furniture Plus. George sent out a Covid-19 Survey to 30,000 restaurants and the results are telling.