Today’s episode throws that idea out the window and presents an easily actionable and proven way to bring thousands of new dollars in the door. All by building relationships with other non-competing businesses and leveraging their customers to become your new customers… UREKA!
My expert today, Mr. Erik Shellenberger weaves his decades of restaurant experience, from the trenches to management with a rare expertise in social media, web design and S.E.O., online reviews and brand building. He’s going to cut the fluff and give us the basic foundations of success in all these areas. Listen to Erik freely share his knowledge and expertise and watch the needle move.
Listen to today’s episode and I’ll demonstrate how your restaurant can ring an extra $10K, $20K or even $40K in new cash up front and then benefit from your club member’s additional spending and loyalty each week.
One of the biggest challenges you face as an operator or manager is staffing and turnover. Its a tough labor market No Secret, but its all about your approach to finding great staff and keeping them.
The wrong approach is thinking “I need someone NOW.. I’ll just place an ad in the paper and hang a help-wanted sign on the door”. That’s just a recipe for disaster. More than likely you’ll find someone that’s a morale killer with bad habits there just for the paycheck. Today’s podcast gives you a better approach. Its all about finding, developing, recognizing and rewarding what I call your “A-Team”.
Use these nuggets of wisdom daily in your pre-shift meetings until they become routine conditioned behavior by your entire service team. Your staff will have more fun, team spirit will rise and more importantly your guests will tune in to what’s really special about your restaurant – A caring, personable staff that’s all about exemplary service.
Long ago, I learned “You Don’t Ask, You Don’t Get”. Don’t be afraid to ask. Why? Because the most successful restaurants not only Sell a lot, they Save a lot! Its just smart business. Give this episode a listen for more money making and money saving ideas!
When your staff and customers are all singing your restaurant’s praises, lines form out the door and your cash register will ring. Listen as I share several ideas and strategies on recognizing, rewarding and developing your restaurant “A-TEAM”.
In my book, there is no more challenging business than running restaurants and I often call it the business of 1000 details. You’ve got ordering, inventory, finances, marketing. payroll and so many balls to keep in the air. So what should you focus on first? So give today’s episode a listen. We’re talking 3 Things to do Today that will really transform the way you do business.
The interaction and relationships your restaurant creates between your staff and your customer is job 1 every table, every time. Listen to how your restaurant can apply this simple approach to daily pre-shift meetings and ultimately your restaurant’s culture of Hospitality. Practice F.A.C.E.S. with every new face and you’ll create an unstoppable brand and lines out the door.
In today’s episode, I speak with Lisandra Pagan, a business interruption expert who lost her own small business to an unforeseen natural disaster. Listen and learn all you can do to not only survive the unexpected, but to move forward more positively and confidently than before.