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Interview

Episode #142 A Winding Road of Restaurant Success with Jesse Vazquez

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Episode #142 A Winding Road of Restaurant Success with Jesse Vazquez

My guest today has to be one of my favorites!  Mr. Jesse Vazquez delivers powerful advice from the trenches throughout a long illustrious career.  He tells of early failure in his family’s Miami Cuban Cafe where 18 hour days were the norm, seven days a week.  Imagine putting it all on the line and committing to a concept that’s bleeding money.  They didn’t know what they didn’t know, but Jesse was determined to find out and learn the business from the inside out.

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Episode #141  A Brewmeister’s Keys To Building A Successful Business!

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Episode #141 A Brewmeister’s Keys To Building A Successful Business!

True, my guest today has NO interest in running a restaurant, but he’s going to share a ton of powerful business building stuff that you can use in your own place. You’ll hear how market research was the “Key” to establishing a successful niche in a crowded beer market. Listen on as our conversation is right on target for your own operation!

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Episode #139 Make More Money Over The Holidays (START NOW)

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Episode #139 Make More Money Over The Holidays (START NOW)

Opportunity is upon you and it starts now…there’s a ton of business coming your way! Starting in just two under two weeks and right through the holidays!  Listen up as I’m giving you 5 Big Ideas and even a bonus that you can execute right now… Don’t leave opportunity (and CASH) on the table!

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Episode #138 When Staffing Your Restaurant Fight Fire with FIRE!

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Episode #138 When Staffing Your Restaurant Fight Fire with FIRE!

Give a listen to today’s episode as I offer a proven way to Fight Fire with Fire when staffing your restaurants. Stop hiring warm bodies and anyone with a pulse.  This only leads to hiring the wrong people who will kill morale and turn off your customers!  Know that you can build your own restaurant “Dream-Team” and I can show you how. 

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Episode #137 Service that Stinks

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Episode #137 Service that Stinks

Join Thea and I as we rave AND rant about our experiences at 3 different restaurants in Portland, Maine… the differences are that dramatic! I won’t give away the key-learnings here, you’ll have to listen to find out…

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Episode #136 Genius Biz Lesson From THE ROLLING STONES

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Episode #136 Genius Biz Lesson From THE ROLLING STONES

The Greatest Rock N Roll band actually has a lesson for the restaurant game and you’ll have to listen to this episode to find out what it is. But first lets change your way of thinking and possibly your approach to service. This is a powerful episode with lots of actionable take-aways!

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Episode #135  What The VIBE Says About Your Restaurant

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Episode #135 What The VIBE Says About Your Restaurant

From the moment, a customer walks in your door they get an immediate feeling that speaks volumes about your concept or theme.  What does the vibe say about your your place and does it bring the customer back again and again? Today I’m talking with one of the countries hottest design firms.

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Episode #134  A New Restaurant Profit Center On the Fly!

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Episode #134 A New Restaurant Profit Center On the Fly!

If your restaurant doesn’t deliver, you’’re missing out on a hassle-free new source of sales and with today’s technology, without the high cost or the risk of doing it yourself. I’m a huge believer in multiple profit centers in any restaurant or hospitality enterprise and here’s one you’ve gotta check out!

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Episode #133 The MOST Important Detail in your Restaurant!

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Episode #133 The MOST Important Detail in your Restaurant!

Know this…“paramount” service is everything in your restaurant.  Deliver anything less and your customers will talk… Immediately, their experience at your place is all over social media and online review platforms. You can lose your good reputation and customers at your restaurant’s peril.  Take a listen to my recent experience….

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Episode #132 Strategy From A Top Brand Expert

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Episode #132 Strategy From A Top Brand Expert

Give today’s episode a listen as I’m speaking with Ben Gaddis, the President of one of the world’s Top innovation agencies counting some of the world’s most powerful brands as clients.  We’ll talk digital marketing, online ordering, delivery, leading-edge loyalty programs and much more that shape and grow the all-important relationship between your operation and your customer.

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Episode #131 The Secret to Wild Restaurant Success!

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Episode #131 The Secret to Wild Restaurant Success!

Restaurants are fickle!  Some are wildly successful for a variety of reasons.  Others fail miserably in a short period of time for different reasons.  It all comes down to 3 things - 3 powerful ideas I call the Foundational Fundamentals.  Follow these 3 and the competition will eat your dust!

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Episode #130 Does your Indie stack up to the Competition?

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Episode #130 Does your Indie stack up to the Competition?

Well once again, I’m on the road driving cross-country. I had a chance to eat out several times a day in a wide variety of places. So today, I’m telling you about two dining experiences that really stood out for different reasons. I hope it helps you take a fresh look at your restaurant or hospitality enterprise, and give you some food for thought.

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Episode #126  One Foot From Disaster, My Journey To Wild Success

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Episode #126 One Foot From Disaster, My Journey To Wild Success

From pitfalls and major struggles to straight out theft & fraud, you'll learn how I built my successful restaurants from a bold dream and no practical experience to a wildly successful multi-million dollar exit. In this action-packed episode, my friend and fellow industry pro Jaime Oikle and I discuss my crazy restaurant journey and how the systems I created led to Double the Net Profit of the average restaurant and national press acclaim. 

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Episode #124  A Seasoned Operator’s Keys to Mega-Success

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Episode #124 A Seasoned Operator’s Keys to Mega-Success

After 9 short years with virtually no restaurant industry experience, Mr. Roger Perry of the Datz Group in Tampa Florida is now turning the restaurant scene upside down with several exciting concepts. Listen as Roger tells us how opening a bakery solved a critical problem and future threat to that first restaurant.  


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Episode #123  Why You Should Add “Scorpions” To Your Menu

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Episode #123 Why You Should Add “Scorpions” To Your Menu

Today I’m talking with Mr. Lee Zucker and Mr. Rev Ciancio from Yext.com.  They are Digital Knowledge Management Experts.  Give a listen as today we’re talking online review strategies, online ordering, driving loyalty and repeat business and most importantly marketing like a big brand without the big brand budget. 

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