Viewing entries in
Interview

Episode #126  One Foot From Disaster, My Journey To Wild Success

Comment

Episode #126 One Foot From Disaster, My Journey To Wild Success

From pitfalls and major struggles to straight out theft & fraud, you'll learn how I built my successful restaurants from a bold dream and no practical experience to a wildly successful multi-million dollar exit. In this action-packed episode, my friend and fellow industry pro Jaime Oikle and I discuss my crazy restaurant journey and how the systems I created led to Double the Net Profit of the average restaurant and national press acclaim. 

Comment

Episode #124  A Seasoned Operator’s Keys to Mega-Success

Comment

Episode #124 A Seasoned Operator’s Keys to Mega-Success

After 9 short years with virtually no restaurant industry experience, Mr. Roger Perry of the Datz Group in Tampa Florida is now turning the restaurant scene upside down with several exciting concepts. Listen as Roger tells us how opening a bakery solved a critical problem and future threat to that first restaurant.  


Comment

Episode #123  Why You Should Add “Scorpions” To Your Menu

Comment

Episode #123 Why You Should Add “Scorpions” To Your Menu

Today I’m talking with Mr. Lee Zucker and Mr. Rev Ciancio from Yext.com.  They are Digital Knowledge Management Experts.  Give a listen as today we’re talking online review strategies, online ordering, driving loyalty and repeat business and most importantly marketing like a big brand without the big brand budget. 

Comment

Episode #121 One Word That Creates Staff Magic!

Comment

Episode #121 One Word That Creates Staff Magic!

This one idea may be the most powerful change you make that creates an unstoppable brand and culture within your restaurant.  Give today’s episode a listen as Thea and I share the “key” to truly dominating your competition. Do this and I guarantee your cash register will RING!   And about that one word… you’ll have to listen to find out!

Comment

Episode #120 The Only Way To Staff Your Restaurant

Comment

Episode #120 The Only Way To Staff Your Restaurant

I’ve always believed that the Help Wanted ads are a great way to find someone else’s problems and just because you need a new hire, the wrong person won’t be doing your business any favors.  So here’s a paradigm shift.  Give this episode a listen as today I’m talking to a superstar recruiting expert.  Mr. Mike Durre shares his “secret sauce” to finding key personnel from a GM, to Chef to line positions.


Comment

Episode #119 Build Your Brand Inside and Out!

Comment

Episode #119 Build Your Brand Inside and Out!

Heres a TWIST many restaurants miss. There are so many ways you can leverage your restaurant’s LOGO while promoting everything that’s special about your place. Give a listen to today’s episode as Thea and I riff on the power of your logo which is the true foundation of your marketing, to powerful promotional ideas that capture the public’s imagination, create that BUZZ and get them talking.  


Comment

Episode #118  The AMAZING Power of EMPOWERING YOUR STAFF!

Comment

Episode #118 The AMAZING Power of EMPOWERING YOUR STAFF!

Its rare that a restaurant training idea really blows me away, but this one is pretty amazing. Today’s episode is all about Innovation & Empowerment… This powerful combination is helping a Massachusetts restaurant energize its staff, drive new business and take teamwork to a whole new dimension. Don’t miss this one!

Comment

Episode #117  Ambiance or Food, Which Comes First?

Comment

Episode #117 Ambiance or Food, Which Comes First?

Most restaurants want to turn their tables over and over, but again this one has so much space, they just keep packing them in and keeping them.  So what keeps them busy? EXPERIENCES!   On top of a James Beard Award-Winning Chef and lots of menu variety for both food and drink, this place serves up lots of FUN! You’ll have to give this episode a listen to learn all about it and when you do, your gears are probably going to start turning with lots of fresh ideas for your own place.

Comment

Episode #116  When Concept Executions Go Wrong (or right)

Comment

Episode #116 When Concept Executions Go Wrong (or right)

I’ve started multiple concepts… some Rock N Rolled right from the get-go.  Another needed a total about face and re-branding, while yet another never really got legs and I had to sell it. Give a listen as Thea and I discuss different concepts, the things that make them work or Not, special “hooks” and lots of ideas to consider that impact your guest’s experience.

Comment

Episode #114  Stay Relevant or Become the Next Restaurant Statistic!

Comment

Episode #114 Stay Relevant or Become the Next Restaurant Statistic!

The restaurant business is difficult and getting harder every day. But its not just about survival, its about creating and sustaining a lasting legacy. Doing that means building a powerful brand, but more importantly staying relevant in a changing industry and changing world of fickle consumers. Take a listen to this episode, hear about some surprising statistics and I hope this inspires, motivates and re-energizes your entire team.


Comment

Episode #113  Launching a New Concept - Mr Bing On Fire in NYC!

Comment

Episode #113 Launching a New Concept - Mr Bing On Fire in NYC!

Inspiration and Opportunity are always around the next corner.  Imagine you’re living in a foreign country and suddenly the lightbulb goes off.  “I love this food, everyone loves this food… I could sell this anywhere”!In this episode, I’m speaking with Brian Goldberg of “Mr. Bing” who’d doing just that… delivering an appealing product he discovered in the far east, growing a business and seeing how far it can go.   

Comment

Episode #111 Where else can you get $250,000 in 10 Minutes?

Comment

Episode #111 Where else can you get $250,000 in 10 Minutes?

Whether you see a significant expansion, need new equipment, want to hire a manager or key-staffer or just some money to get you over a temporary hump, you need to know about Kabbage.   Listen as Victoria explains the simple application, lighting-fast approval, flexibility and ease of getting the cash your restaurant or hospitality operation needs.

 

Comment

Top 5 Podcast Episodes of 2017

Top 5 Podcast Episodes of 2017

These killer episodes got the most downloads and listens of any all year long.  This tells us a lot about what you want more of in 2018!   Happy Holidays and I wish you an EPIC year of business in 2018!  Remember this is the year to work smarter not harder.

Episode #86 How To Crush Restaurant Marketing With Erik Shellenberger

Episode #86 How To Crush Restaurant Marketing With Erik Shellenberger

My expert today, Mr. Erik Shellenberger weaves his decades of restaurant experience, from the trenches to management with a rare expertise in social media, web design and S.E.O., online reviews and brand building.  He’s going to cut the fluff and give us the basic foundations of success in all these areas. Listen to Erik freely share his knowledge and expertise and watch the needle move.