Know this…“paramount” service is everything in your restaurant. 

Deliver anything less and your customers will talk… Immediately, their experience at your place is all over social media and online review platforms. You can lose your good reputation and customers at your restaurant’s peril.  

Know that customers choose their experiences from word of mouth and online reviews… it will always be so.

The only offense is also a good defense… take a long walk around every area of your operation.  Start with your entrance and miss nothing the guest will see.

Most importantly, shadow your service team. Know that what they say and do can either get you to return and leave a positive review or sabotage your business.

Take a listen to a recent experience….

Now go out there and Rock Your Restaurant!

Roger

TITLE.png

LISTEN TO THE EPISODE:


DON'T MISS A SINGLE EPISODE.  SUBSCRIBE TO THE PODCAST ON ITUNES SO YOU CAN LISTEN IN YOUR CAR, WHILE YOU WALK YOUR DOG OR WHILE YOU TRAVEL!  KNOWLEDGE ON THE GO + FOOD FOR THOUGHT!


RESTAURANT ROCKSTARS HAS CUSTOMERS IN 22+ COUNTRIES AND WE ARE JUST GETTING STARTED! 

Join our movement today to help restaurant owners and managers on a global level  ROCK THEIR RESTAURANTS!  This mission is so important to us that we are offering a crazy generous commission plan.  Check it out!



MORE GREAT PODCAST EPISODES:

Comment