Viewing entries tagged
RESTAURANT PROFTS

Episode #55 Dominate Your Competition With Personalized Guest Service

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Episode #55 Dominate Your Competition With Personalized Guest Service

Listen as I interview Joel Montaniel, the head of SevenRooms.com who has developed a cutting-edge app that allows your restaurant, hotel or hospitality staff to treat every customer like your Most Important Customer.  Now your operation has a powerful service and marketing tool to tap into powerful guest profiles from any device even from away, manage your reservation book, know in an instant your customer’s preferences and so much more.  SevenRooms is also your database whether you have one location or multiple locations. 

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Episode #48 Why The Absolute Best Servers Assume The Sale

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Episode #48 Why The Absolute Best Servers Assume The Sale

Think about sales as the lifeblood of your restaurant and Service and Sales naturally go together…you can’t have one without the other.  And isn’t your goal to make as much money in your restaurant as possible?  I hope so!  Listen as I explain how the ABSOLUTE BEST servers Assume the Sale!

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