Viewing entries tagged
loyalty

Episode #89 Are Millennials REALLY Hard to Manage?

Episode #89 Are Millennials REALLY Hard to Manage?

Today’s episode is all about reinventing your restaurant and your management style. Listen as I share 3 simple best practices to inspire, raise the bar on service and get your team working together to over deliver and beat the competition.

Episode #88 Astounding Service That Knocked My Socks Off

Episode #88 Astounding Service That Knocked My Socks Off

Listen to my latest episode as I detail (in this business of 1000 details), how a true “Team Approach” to service knocked my socks off, made my entire travel experience to this fair city and will long into the future remind me of the real definition of Hospitality.

Episode #87 Make THOUSANDS of NEW DOLLARS with Relationships

Episode #87 Make THOUSANDS of NEW DOLLARS with Relationships

Today’s episode throws that idea out the window and presents an easily actionable and proven way to bring thousands of new dollars in the door.   All by building relationships with other non-competing businesses and leveraging their customers to become your new customers…  UREKA!

Episode #18 Building Your Dream Team

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Episode #18 Building Your Dream Team

Restaurateurs and Managers:  Turnover is a huge problem in the restaurant business, costing your operation time, money and the frustration of staff forced to pick up the slack.  I have a solution and you simply MUST tune in to my latest podcast.   Get Your FREE Managers's Success Kit - Click Here

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Sales Stars Server Training - Double Your Profits

Sales Stars Server Training - Double Your Profits

Roger explains how you can use your staff as your #1 marketing tool to maximize your profits.  Servers who are trained to sell will double if not triple their sales and keep your customers coming back for more!

Episode #12 - The Power of A Kid Friendly Restaurant

Episode #12 - The Power of A Kid Friendly Restaurant

Roger shares with you the power of making sure your restaurant is Kid Friendly. Why?Because kids often decide where the family eats out…Learn easily actionable ideas to make your restaurant the FUN place for families and a source of new profits for your operation.