Opportunity is upon you and it starts now…there’s a ton of business coming your way! Starting in just two under two weeks and right through the holidays! Listen up as I’m giving you 5 Big Ideas and even a bonus that you can execute right now… Don’t leave opportunity (and CASH) on the table!
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The interaction and relationships your restaurant creates between your staff and your customer is job 1 every table, every time. Listen to how your restaurant can apply this simple approach to daily pre-shift meetings and ultimately your restaurant’s culture of Hospitality. Practice F.A.C.E.S. with every new face and you’ll create an unstoppable brand and lines out the door.
You can’t run an effective operation without a team and one vital person on that team is your CPA and Tax Professional… but just any CPA won’t due, there is a difference. Listen to today’s episode as I speak with Mr. Tony Perricelli, CPA and Master of Taxation. Its all about making more money and keeping more money.
After starting and running restaurants for two decades, I’ve got your Secret Weapon! Listen closely to this episode. Many restaurants train their staff on Service, but few train their staff How to SELL and this can DOUBLE if not TRIPLE your sales!
You know that Labor cost is one of your restaurant’s biggest expenses alone without all the common employee abuses that happen every week in this business. When I started my first place, I had employees who’d clock in early and stand around. I had employees clock in co-workers even when they weren’t on the schedule and the list of potential losses go on an on. Until I put a stop to it!
You have one chance to make a positive impression in your restaurant and make no mistake, impressions are lasting. Train your staff to NOTICE what the guest sees, feels & experiences in your restaurant and empower them to FIX what’s broke!
- There are 12 “Key-Guest Contact Points” in every restaurant, from the parking lot, throughout your common areas to the all-important “Thank You’s & Welcome Back”
Eric Cacciatore is the personality behind the wildly popular “Restaurant Unstoppable” Podcast. By hosting influential chefs, restaurateurs and industry leaders, Eric is sharing the incredible experience and knowledge base of these leaders, while educating himself in all he needs to know to someday open his own restaurant. What a brilliant approach to getting into this business.
As owners and managers, we all get to sample the menu, but how often do you sit down as a customer? There’s no better way to build your brand, manage your team and elevate the guest experience. Take a seat in your dining room to see, feel and experience what the guest does.
Systems are all-important in your restaurant… they simplify, keep you organized, save time & money, but the industry has been slow adapters to technology.
Inventory, Ordering & Invoices are otherwise laborious tasks that are a necessary evil. They need to be done, but no-one likes to do it, so many restaurants forego these critical operating procedures at their peril. Now there’s a simple answer and its a one-stop turn key “system” to streamline and automate all these necessary processes. Today, I interview Mark Haidet, CEO of getOrderly.com that has the solution.
You are insanely busy and your restaurant appears really popular but is is Crazy Profitable? Work smarter not harder!
Classic Rock Coffee is a franchise on fire right now as it expands around the world. This way cool concept marries coffee & food with classic Rock N Roll… its like the Hard Rock Cafe of Coffee!
Listen as I speak with Brett Payne from Classic Rock Coffee as he describes his challenges in growing a global franchise, what’s cool about the coffee and where they go from here.
A great dining experience pairs food with exemplary service & ambiance. Some restaurants have great food, but the service falls short or maybe guests are treated to fine service, but the food is average. Rare is the restaurant that offers all three and if you own a restaurant, know that this is what your guests are seeking.
There is nothing more powerful than a consistent and effective pre-shift meeting. Follow the lead of professional sports teams. They have pregame meetings, concluding with a big huddle and cheer! This is the ideal time to 1) ensure your entire staff is on their A game 2) that everyone knows the game plan and 3) that the entire staff head onto the floor with excitement!