Lots of restaurants hire in a pinch for the wrong reasons with the wrong approach. I see want ads all the time for desperate restaurants seeking experienced people...
"Wanted Experienced Cook.. Experienced Server" - Why? Most of the time, these people usually don't work out - No wonder turnover is so high in the restaurant business.
The restaurant industry is a HIGH TURNOVER business, but I’ve got the solution. Don’t hire another person in your restaurant until you listen to this podcast episode.
Forget about help-wanted ads, you can’t simply fill openings… that’s a sure fire way to find average people, who will deliver average guest experiences, average food & drink and lead to nothing but problems in your restaurant.
A “hook” is anything unique, different, eye-catching or appealing about the way you do business.. If you have really cool hooks and promote them well, there’s no stopping the power of your restaurant brand. Best of all, very few restaurants (your competitors) are doing this, so its a Competitive Advantage for you.
Many restaurateurs HATE the numbers… some even avoid their finances completely, but I’m going to show you why this is a dangerous game. If your restaurant has a slow night or two a week, you have 3 choices...
Many restaurants waste thousands of $$ on the shotgun approach of traditional marketing. Listen as Bar/Restaurant expert Nick Fosberg explains how persuasive lead-generating marketing can zero in on your most qualified new customers and keep them with a sniper approach.
Systems are all-important in your restaurant… they simplify, keep you organized, save time & money, but the industry has been slow adapters to technology.
Inventory, Ordering & Invoices are otherwise laborious tasks that are a necessary evil. They need to be done, but no-one likes to do it, so many restaurants forego these critical operating procedures at their peril. Now there’s a simple answer and its a one-stop turn key “system” to streamline and automate all these necessary processes. Today, I interview Mark Haidet, CEO of getOrderly.com that has the solution.
You are insanely busy and your restaurant appears really popular but is is Crazy Profitable? Work smarter not harder!
Chef James Clary has owned and managed many fine dining restaurants and one of his secrets to success was treating every guest as if they were the “most-important” guest, even when his restaurant was a full-house. Why are so many restaurants in the hospitality business missing the hospitality?
Restaurateurs and Managers: Turnover is a huge problem in the restaurant business, costing your operation time, money and the frustration of staff forced to pick up the slack. I have a solution and you simply MUST tune in to my latest podcast. Get Your FREE Managers's Success Kit - Click Here
Hey There Rockstars…
My latest Riff is all about the importance of consistency provided by your restaurant service team whether in the dining room or bar, no matter your price point. Listen as I share a recent story of fantastic food overshadowed by inconsistent service.
Listen to my latest Riff all about the challenges of leasing your space and WHY you should be working towards owning your property.
Listen as Roger tells of a great meal tainted by lackadaisical service in this Denver restaurant.
To continually improve SALES STARS and ensure that it is results driven, cost-effective and easy to implement, I'd like your FEEDBACK.
Roger explains how you can use your staff as your #1 marketing tool to maximize your profits. Servers who are trained to sell will double if not triple their sales and keep your customers coming back for more!
Roger shares with you the power of making sure your restaurant is Kid Friendly. Why?Because kids often decide where the family eats out…Learn easily actionable ideas to make your restaurant the FUN place for families and a source of new profits for your operation.
Our ROCK YOUR RESTAURANT Financial SYSTEM is here… Listen to Roger's school of hard knocks journey to financial success as he teaches you how to increase profits, cut costs and run a more efficient restaurant.
This week I share with you why taking a close look at the critical details of your operation and keeping on top of your competitors and industry trends will pay dividends in your operation.
Is your restaurant wildly successful?… Your bank account is growing, you can take time off while the cash register keeps ringing and you can count on your team to WOW your guests and deliver amazing experiences?
Hey there all you restaurant rock stars…want to make more money and get more regulars in your restaurant? Give things away (NOT INSIDE, BUT OUTSIDE your restaurant)! Give a quick listen and see what I mean.