This episode is all about customer Pet-Peeves. The most minute details affect the guest’s impressions of your operation and these impressions are lasting. They absolutely determine whether or not the guest returns. Take a listen to our discussion as we cover seventeen – that’s right 17 customer service pet peeves to banish forever in your restaurant.
Listen to this episode, then get your team together and discuss how you can add more “Magic” and more “WOW” to your operation that will build your business and make your cash register ring.