Listen as I interview Joel Montaniel, the head of SevenRooms.com who has developed a cutting-edge app that allows your restaurant, hotel or hospitality staff to treat every customer like your Most Important Customer. Now your operation has a powerful service and marketing tool to tap into powerful guest profiles from any device even from away, manage your reservation book, know in an instant your customer’s preferences and so much more. SevenRooms is also your database whether you have one location or multiple locations.
I get it. As restauranteurs we think we’ve got it all covered, but a fresh perspective can really improve your operation. Don’t get so close to your restaurant to think that everything’s great – even if you’re busy.