Give a listen to this episode. Yikes, unfortunately, Its a true story that we can all learn from, but mostly its about what should never happen in your operation. It won’t if you put a premium on training and service also.
Given that the restaurant business is a performance, your guest experience is ultimately determined by how you as owner or manager set the stage. Discuss these 8 great things with your staff today…
Listen to today’s episode and see for yourself if true Hospitality is being replaced by Technology. It’s perfectly fine to automate your business and use technology and systems to improve, but not at the expense of understanding the core elements of your business first. After several days of experiencing paramount service at the Diplomat Beach Resort in Florida, my initial judgement got the better of me as I was suddenly immersed in technology at the Minneapolis airport.
Listen to today’s episode and I’ll give you the “key” to maximizing profit from your menu, every item every time. Menu Profit is one mission critical detail in your restaurant that you may be missing. You may in fact have a menu that your customer’s love, but that doesn’t mean you’re making lots of money selling it! This really is common and I see it all the time in restaurant’s I work with. You’re working just as hard preparing low profit items as high profit, so you might as well give yourself every advantage.
Give today’s episode a listen… its short, but powerful. Here, I present one of the most effective training exercises I know that’s proven to not only deliver amazing dining and service experiences, but to increase your restaurant sales. When your entire team are conditioned with product and restaurant knowledge to educate, inform and entertain each and every customer, you will have an unstoppable competitive advantage.
Have you ever won the lottery? Maybe not. Or if you have, it wasn’t a huge take. But I’m betting it was an instant of fun getting that ticket and scratching off those circles with a quarter. Well, why not give your customer that same excitement each and every time they dine with you?
You can work 6 and 7 days a week or Not. Its your choice! What I’m saying is, all it takes is a few simple “systems” that will empower your team, free your time and give you that all-important “Big Picture” view of your operation.
Its no secret that I’m obsessed with Profits. Always have been since running my restaurants and now, I’m just as obsessed for my clients and other restaurant’s profit. The alarming fact is, so many restaurants DON’T have a Profitable Menu. Do you?
Nothing is more important than your restaurant’s hard-earned reputation. Here is a very powerful tool that will automatically capture your restaurant’s positive reviews and post them to the major online review sites and social media platforms. You’ve got 1000 other details to think about in your restaurant, it only makes sense to build systems into your business across your restaurant.
Could you pack your bags and leave your restaurant tomorrow?You have a “system” if you can leave your restaurant for a week, a month or even a year and its just as profitable, just as successful when you return. How powerful is this one idea!