I’ve always believed that the Help Wanted ads are a great way to find someone else’s problems and just because you need a new hire, the wrong person won’t be doing your business any favors. So here’s a paradigm shift. Give this episode a listen as today I’m talking to a superstar recruiting expert. Mr. Mike Durre shares his “secret sauce” to finding key personnel from a GM, to Chef to line positions.
Heres a TWIST many restaurants miss. There are so many ways you can leverage your restaurant’s LOGO while promoting everything that’s special about your place. Give a listen to today’s episode as Thea and I riff on the power of your logo which is the true foundation of your marketing, to powerful promotional ideas that capture the public’s imagination, create that BUZZ and get them talking.
Its rare that a restaurant training idea really blows me away, but this one is pretty amazing. Today’s episode is all about Innovation & Empowerment… This powerful combination is helping a Massachusetts restaurant energize its staff, drive new business and take teamwork to a whole new dimension. Don’t miss this one!
Most restaurants want to turn their tables over and over, but again this one has so much space, they just keep packing them in and keeping them. So what keeps them busy? EXPERIENCES! On top of a James Beard Award-Winning Chef and lots of menu variety for both food and drink, this place serves up lots of FUN! You’ll have to give this episode a listen to learn all about it and when you do, your gears are probably going to start turning with lots of fresh ideas for your own place.
I’ve started multiple concepts… some Rock N Rolled right from the get-go. Another needed a total about face and re-branding, while yet another never really got legs and I had to sell it. Give a listen as Thea and I discuss different concepts, the things that make them work or Not, special “hooks” and lots of ideas to consider that impact your guest’s experience.
Give this episode a listen. I’m talking about the perfect synergy between building your brand, fostering an unstoppable company culture AND, the power of both combined. I believe there’s one “Key” element to this magic formula. E M P O W E R M E N T! Train your people well, give them autonomy and THEN let them loose.
Arguably, restaurants are one of the most challenging of all businesses and require a “hands-on” approach. No-one can deny the high failure rate, and marginal operations quickly become new statistics.
When I receive exemplary service in a restaurant, it’s not only unexpected, but absolutely astounding… Recent service went above and beyond any expectation I had for dinner this particular evening.
Given that the restaurant business is a performance, your guest experience is ultimately determined by how you as owner or manager set the stage. Discuss these 8 great things with your staff today…
Today’s episode is all about reinventing your restaurant and your management style. Listen as I share 3 simple best practices to inspire, raise the bar on service and get your team working together to over deliver and beat the competition.