Train Your Servers to be Entertainers – Staff Tips with Roger Beaudoin

I have always believed that great service is about taking the guests on a magical journey of everything the restaurant is about. Because let’s face it, guests are often first time visitors to restaurants and they don’t know what they’re going to enjoy or what’s exiting about the restaurant.

It’s really up to the entire service team – not just the wait staff, but also the host, the busser and the bartender. Every part of the service experience should be delivered by a choreographed team.

Episode #21 The MEGA Power of Your Restaurant’s Daily Pre-shift Meeting

There is nothing more powerful than a consistent and effective pre-shift meeting.  Follow the lead of professional sports teams.  They have pregame meetings, concluding with a big huddle and cheer! This is the ideal time to 1) ensure your entire staff is on their A game 2) that everyone knows the game plan and 3) that the entire staff head onto the floor with excitement!

Learn how to turn $100 into $1000 on Restaurant Ninjas

Take a listen to this episode of RESTAURANT NINJAS:

  • “Roger fell into the restaurant business”

  • “SalesStars is a turnkey online program to train your front-of-the-house team!”

  • “Roger Beaudoin hires for his restaurants based on personality, approach and attitude.”

  • “Roger Beaudoin and I talk about the “Flash of Lightning” on today’s Restaurant Ninjas podcast!”

  • “Learn how to turn $100 into $1000 on today’s Restaurant Ninjas!”

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