This is a powerful episode of the Restaurant Rockstars Podcast. It’s different and a bit unconventional, but stay tuned to learn how to dominate your competition by becoming “notorious” in your marketplace. You do this through great customer service.
In this episode of the Restaurant RockStars Podcast, I’m speaking with Matt Selbie of www.opiniator.com. His system allows immediate customer feedback via mobile device. Your staff take appropriate action, recover the situation, satisfy the customer and retain their loyalty.
After all the blood, sweat and tears building a restaurant and brand; Covid hit and much like the rest of us, he was forced to shut down his restaurant. It made little sense to re-open during this crisis when margins pre-Covid were stretched to the thin limit. Preux & Proper has a bright future someday down the road, but for now as any dynamic entrepreneur would do, Joshua has re-invented himself and his business.
Everyone’s says you need to Market your place on Social Media. Not only that, you need to know how to post, what to post and how often? Today’s guest Mr. Erik Shellenberger is going to turn that idea upside down and tell us why Social Media Marketing has Lost its Effectiveness. I love Erik’s “Test Taking” analogy. Tune in to this episode of the Restaurant RockStars Podcast and get a whole new fresh approach on your marketing strategy.
Today, I’m speaking with Mark Laux from OrderUp Social. He’s going to show us what’s really important, how to cut through the online clutter and make a powerful marketing impact. This topic is one of the most important details in your restaurant. Don’t leave your online presence to chance. Listen on to this episode of the Restaurant RockStars Podcast as Mark walks us through a fully turn-key automated system solution if you can’t be your own social media expert.