The biggest restaurant challenge today is finding and keeping a great staff! Doesn’t matter where you live or run your restaurant, unemployment is at record lows.
The latest stats say that the average tenure of a “New Restaurant Employee” is just 4 months. And in that short period, everytime you hire someone, get them up to speed in their job, lose or have to fire them and then replace that person, it costs on average $3,000 – $4,000. In an industry already known for high turnover, no restaurant can afford this.
What’s the answer? Recruiting Not Hiring.
The old-school way most restaurants approach this problem is to simply put a sign in the window or place a help wanted ad in the local paper and hope for the best. First, this approach usually only gets you someone else’s problem employee and second, with other industries able to pay higher wages, you’re really last in line getting the bottom of the barrel.
In this episode of the Restaurant Rockstars Podcast, we explore an innovative way of recruiting. I’m speaking with last year’s Gubernatorial candidate from Maine, Terry Hayes, who now heads up the “Workforce Development Committee” for Hospitality Maine. I’m on this committee so I’ve had a first hand look and front row seat for a new program that finds, recruits and apprentices staff for restaurants and lodging properties.
Learn more at: https://www.hospitalitymaine.com/page/Apprenticehome
This is one best practice that will inspire and give new ideas on how to build your own “Dream Team” staff in your operation. You might also want to share it with your state restaurant and lodging associations. This idea will only serve to up-level the hospitality industry nationwide.
In this most challenging of all businesses, this is how to run a restaurant.
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