Episode #227 A Food Delivery Service Is A Must During The Pandemic

During this pandemic and reduced consumer confidence providing a food delivery service to your customers is a must! But you’re probably thinking where to begin? Well hold on, we’ve got you covered. In this episode of the Restaurant Rockstars Podcast, I’m speaking with two guys who can set up your restaurant delivery service from soup to nuts.

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Episode #226 Dazzle Your Customers with Superior Customer Service

I’m a huge believer that training your staff to provide Superior Customer Service is “Job 1” for any business, especially restaurants. In the thousands of details in running your restaurant, nothing will build your business faster, nor have a greater impact on your profit and bottom line. This is more important now during the pandemic than ever.

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Episode #225 How A Breakfast Restaurant Grew During The Pandemic

I own a breakfast restaurant and this pandemic has hit our cafe hard!  As a result, we’ve been forced to pivot several times since March. Firstly, We’ve shrunk our menu.  Secondly, we shrunk our staff.  Thirdly, we closed our dining room.  Lastly we opened our cafe back up with an expanded grab and go market. …

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Episode #224 Using Online Culinary School To Uplevel Your Business

In this episode of the Restaurant RockStars Podcast, I’m speaking with Ken Rubin, Chief Culinary Officer of Rouxbe, the world’s leading online culinary school. Whether you’re a restaurant owner, chef or line cook, now may be the time to uplevel your kitchen talent. This pandemic keeps on keeping on, but you’re future in this business depends on your creativity, skillset and value to your employer.

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Episode #223 Sommelier Disrupts and Succeeds during Covid-19

In this episode of the Restaurant Rockstars Podcast, I’m speaking with Lindsey Anderson, a top sommelier and now proprietor of UVAE Kitchen & Wine Bar in Chicagoland. During these challenging times, we could all use a dose of best practices so Tune-In, listen and learn as Lindsey dishes on her decades of success!

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Episode #222 Effective Restaurant Marketing Strategy Using Artificial Intelligence

For those unfamiliar, Artificial Intelligence allows software to think like and interact with humans. Listen to see how you can capture key marketing information on your customers such as “how frequently they visit, their favorite menu items and even what they spend”. With text or email, Jerry shows how you can deliver powerful marketing promotions to your best customers or less frequent diners. Interestingly, iOrder can even make food & drink suggestions which raises check averages.

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Episode #221 30 Year Guru Dishes On Restaurant Success

You have to tune in this week as I’m speaking with Max Sheets, an illustrious 30 year veteran of start-ups, major chains and franchises. From concept and menu development to finding the real estate, staffing, leading by example, critical numbers and all-important brand building, Max has done it. Here’s a true restaurant evangelist!

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Episode #220 How To Stop Negative Online Reviews

In this episode of the Restaurant RockStars Podcast, I’m speaking with Matt Selbie of www.opiniator.com. His system allows immediate customer feedback via mobile device. Your staff take appropriate action, recover the situation, satisfy the customer and retain their loyalty.

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Episode #219 Step By Step How He Built A Successful Restaurant Empire

In this week’s episode of the Restaurant RockStars Podcast, my friend and fellow industry pro Jaime Oikle of www.runningrestaurants.com and I are speaking to a restaurateur with the magic touch. Nick Bogacz of Caliente Pizza & Draft House is building a pizza empire with street smarts, gut instincts and a flair for promotion while also dealing with the Covid crisis.

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Episode #218 Everything you need to know about Restaurant Furniture

From time to time, our restaurants need a makeover, a fresh new look and furniture makes the biggest splash. It’s not only greater comfort for your guests, but just the thing to transform your ambiance. Maybe now’s the time to think furniture while your dining room may still be idle or you’re looking to Up the “Wow Factor” in your place. In this episode of the Restaurant RockStars Podcast, I’m once again with George Deeb, CEO of Restaurant Furniture Plus. They’re the largest online source of restaurant, hotel and hospitality furniture on the planet.

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Episode #217 Key Learnings from an Illustrious Restaurateur!

In this week’s episode of the Restaurant RockStars Podcast, I’m speaking with Elizabeth Blau of Honey Salt in Las Vegas. Elizabeth is highly acclaimed as a 30+ year veteran restaurateur, a James Beard nominee, Judge on “Iron Chef America”, as well as in-demand consultant. Interestingly, she is also widely credited as the person who transformed Las Vegas into the “Celebrity Chef” destination that it’s now known for.

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Episode #216 Now’s the Time to Plan for the Future!

These are crazy times and no-one knows what the future holds. This is precisely why you should take control, plan for your future and the future of your business. In this episode of the Restaurant RockStars Podcast I’m speaking with Ashley Micciche, the CEO of True North Retirement Advisors. You may or many not be ready to retire due to Covid or other reasons, but this show is really all about how you can protect and grow the value of your business now during this pandemic.

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